99cd Terms & Conditions – Terms of Use

01Introduction

99cd.pro (hereinafter referred to as "99cd", "we", "us", or "the platform") is an online gaming platform in Bangladesh offering slots, fish games, Live Casino, and more. These Terms & Conditions ("Terms") form a legally binding agreement between 99cd and the user.

By browsing the 99cd website, creating an account, or participating in any game, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using 99cd.

02Eligibility & Registration

To open an account and play on 99cd, you must meet the eligibility criteria below. 99cd strictly opposes underage gaming and makes no exceptions in this regard.

• Age: You must be at least 18 years of age.
• Identity: All information provided at registration must be truthful, accurate, and your own.
• One Account Policy: Each individual may open one account only. If multiple accounts are found under the same person, all accounts will be suspended.
• Legal Eligibility: You are not located in a country or region where online gaming is strictly prohibited.
• Mental Capacity: You are of sound mind and fully capable of making your own financial decisions.

During registration, you will need to provide an active mobile number and a password. 99cd may request additional documents for identity verification at any time. Withdrawals and certain features may be restricted until verification is complete.

03Account Management

The security of your 99cd account is entirely your responsibility. Your login credentials — username and password — must not be shared with anyone. Report any unauthorized activity on your account to 99cd support immediately.

• Keep your account information up to date at all times.
• Operating multiple accounts from the same device is strictly prohibited.
• Accounts may not be transferred or sold to another person.
• Choose a strong password — avoid weak or easy-to-guess ones.
• If you notice any suspicious activity, change your password immediately.

99cd is not responsible for lost account credentials or misuse by third parties — unless caused by a technical fault on 99cd's own systems. For your security, never log in over public Wi-Fi.

04Deposit & Withdrawal Policy

99cd currently processes financial transactions via Mobile Banking, Nagad, and Rocket. All deposit and withdrawal requests are subject to 99cd's Terms & Conditions.

1. Minimum Deposit: The minimum deposit amount is specified on the platform and is subject to change.
2. Processing Time: Deposits are generally instant. Withdrawals are typically processed within 24 hours.
3. Transaction Currency: All transactions are processed in Bangladeshi Taka (BDT).
4. Verification: Large withdrawal requests may require additional verification.
5. Incorrect Information: 99cd is not responsible for funds sent to an incorrect mobile number.
6. Fraudulent Transactions: If a suspicious or fraudulent transaction is detected, the account will be suspended immediately.

05Bonuses & Promotions

99cd's bonus and promotional offers are subject to specific terms and conditions. By claiming a bonus, you agree to the applicable terms for that offer.

• Wagering Requirement: To withdraw bonus funds, a specified wagering amount must be met, as outlined in the bonus offer details.
• Bonus Validity: Every bonus has a specific validity period. Any unused bonus will be forfeited once it expires.
• One Bonus Policy: Multiple bonus offers may not be claimed simultaneously unless explicitly stated otherwise.
• Abuse: If bonus abuse is detected, the bonus will be cancelled and the account suspended.
• Right to Modify: 99cd reserves the right to modify, suspend, or cancel any bonus offer at any time.

06User Code of Conduct

99cd is committed to maintaining a fair and respectful gaming environment. All users are required to follow the code of conduct outlined below.

Prohibited Activities:

• Creating an account using a false identity or fabricated information.
• Attempting to hack or manipulate the gaming system.
• Colluding with other users to gain an unfair advantage.
• Using bots, scripts, or automated software.
• Intentionally exploiting any bug or vulnerability in the platform.
• Harassing other members or using offensive language.
• Attempting to alter game outcomes using third-party software.

Involvement in any of the prohibited activities listed above will result in immediate account closure and possible forfeiture of all account balances. In serious cases, the relevant authorities will be notified.

07Gaming Rules

Every game on 99cd operates under specific rules. Game outcomes are determined by a Random Number Generator (RNG), which is fully impartial and independently certified.

• RNG Certification: All game outcomes are determined by an independently verified RNG system audited by a third party.
• Game Interruption: If a game is interrupted due to network issues or technical errors, it will be resolved in accordance with the applicable policy.
• Betting Limits: Each game has a set minimum and maximum bet limit.
• Live Games: The dealer's decision in Live Casino games is final.
• Technical Errors: Claims based on winnings displayed due to an obvious technical error will not be accepted.

08Account Closure & Suspension

99cd reserves the right to suspend or permanently close any account, without prior notice, for any reason — including violation of these terms.

Reasons for account closure may include:

• Violating any provision of the Terms & Conditions.
• Providing false identity or incorrect information.
• Participation in fraudulent activities.
• Abuse of the bonus system.
• Creating an account while under 18 years of age.
• By order of a court or competent authority.

Users may also request account closure at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed; however, balances may be forfeited if the closure is due to a terms violation.

09Disclaimer & Limitations

99cd provides its services on an "as is" basis. While we strive for uninterrupted service, downtime may occur due to technical issues, maintenance, or other reasons.

• 99cd makes no guarantees of winnings or profit from gaming.
• 99cd is not responsible for any losses caused by internet connectivity issues.
• 99cd is not responsible for system errors caused by third-party game providers.
• 99cd is not liable for losses caused by the user's own device or network issues.
• 99cd is not liable for service interruptions caused by force majeure events such as natural disasters or government restrictions.

10Terms Updates & Contact

99cd reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes through the platform. Continued use of the service after any update constitutes acceptance of the revised terms.

For any questions or complaints regarding these Terms, please reach out to our support team. We're always here to help and will work to resolve any issue as quickly as possible.

The Bangla version of these Terms shall be considered the governing document. In the event of any discrepancy arising from translation, the Bangla version will prevail.